Managing Reverse Logistics, Returns Management, Asset Recovery

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Global Turnkey Solutions

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Asia-Direct Distribution

Hybrid Supply Model 80/20

Lifecycle Management

Marketing Samples Fulfillment

Medical Kitting/Trays

Microsoft AR

Pre and Post Sterilization Services

Product Completion

Hybrid Supply Model 80/20

RR Donnelley Global Turnkey Solutions has considerable experience managing reverse logistics processes and supporting our client's recovery of valuable assets from various channels, including distribution and retail, caused by retail returns, stock rotation or product recalls.

Our ERP system has the capability to manage the entire process of any level of returns management complexity required, from simple physical screening and disposition to product test, refurbishment, reassembly and repack. On-line reporting tools provide detailed reports including process measurements, returns failure analysis and track and trace of product returned.

RR Donnelley Global Turnkey Solutions manages all aspects of reverse logistics, including:

Returns management authorization (RMA)
Collection of products
Defect screening
Re-flashing and reconfiguration
Track and traceability (by serial number)
Reassembly and repack
Supplier returns and credit

Our scale, scope and insight deliver reverse logistics capabilities in a way that minimizes inconvenience to your customers as well as reducing costs to you.

Key Solution Element:	Client Benefits:

Total cost and service	The total supply cost and service model is optimized through: Reduced administration costs Rapid asset recovery High level of visibility into the process Cradle-to-grave track and traceability

Supply Chain Model	The benefits of this model include: Enables customer to focus on core competencies Utilize the quality and regulatory expertise of RRD Provision of technical support

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